Introduction
The website www.3phase-electrical.com is owned and operated by 3Phase
Electrical Distributors and the expressions, “3Phase Electrical Distributors”, “we” and “us” and “our” (VAT Number 931 95 95 90) whose
registered office is at:
3Phase Electrical Distributors
406-408 Nuthall Road
Aspley
Nottingham
NG8 5DS
This privacy policy (the “Privacy Policy”) explains 3Phase Electrical Distributors policies on privacy in relation to personal data collected
from users of the Website. We take the privacy of the users of our
Website seriously. We are keen to obtain, retain and process information
(including your personal and sensitive data) in accordance with the
applicable legislation, including the Data Protection Act 1998. We
respect your right to privacy and we understand that, as a visitor to
this Website you may prefer to control your own personal information and
preferences. For this reason, we may ask you to register or to provide
personal information and preferences when you visit certain areas of
the Website or request information.
This Privacy Policy explains our policies on privacy in relation to
personal data collected from users of the Website. This Privacy Policy
forms part of the Website Terms of Use and if you place an order with
us, form part of the Terms & Conditions of Sale. By using the
Website and the services on the Website, you consent to the collection
and use of your personal data by us for the purposes authorised below
and for any other purpose which is reasonably necessary for the
provision of and the proper administration of our relationship with you
and the Website.
What information do we collect?
We collect the information provided by you when you use this Website and
other of the services on the Website and on registration. We may
collect additional information in connection with your participation
in any promotions or competitions offered by us and information you
provide when giving us feedback or completing profile forms and
questionnaires or in ordering goods from us. We also monitor customer
traffic patterns and the use of the Website which enables us to improve
the service we provide.
How do we store and maintain personal information?
All of our employees are subject to obligations of confidentiality
regarding information which they have access to in the course of their
employment including the personal information of customers. All
personal information is held in secure computer storage facilities and
paper–based files. We take steps to protect the personal information we
hold from misuse, loss, unauthorised access, modification or disclosure.
It may be necessary for us to maintain our records for a number of
years. However, if your information is no longer required, we will
destroy records containing personal information securely.
How do we use the data we collect?
We use personal information collected from you for the following purposes:
- to provide a more personalised service;
- to deliver our products and services;
- to contact you regarding the products or services that you have requested;
- to carry out auditing, research and analysis in order to maintain, protect and enhance the services we
provide; - to transfer your details (including account details) to relevant third parties, public bodies, industry, organisations and regulators as reasonably required for the operation of our business; and to disclose your details to government and associated organisations as required by law.
From time to time we might also use your information to let you know
about other products and services that we offer which may be of interest
to you. At the time of collection of your information we give you the
option not to receive such marketing information. We may also
occasionally use Open Tracking analytics in our email communications
which help us to deliver more relevant offers and content to you. If you
do not object initially, but you change your mind later, please email
us at Threephaseelectricaldistributors@hotmail.com please ensure
you include the words ‘Unsubscribe’ in the subject header of your email
and notify us of the communications from which you wish to opt out.
Alternatively, if you have an online account with us, you can opt–out by
clicking on the ‘My Account’ link from any page. On the ‘My Details’
link, you have the option to edit your communications preferences and
opt–out of mailings and/or any third party communications.
Disclosure of your information
We will only share your details within 3Phase Electrical Distributors
with any future owners of the Website and with the other persons
described in this Privacy Policy. We will not share your details with
any other third parties. As we develop our business we might buy or
sell branches, businesses or subsidiaries. Where such a transaction
occurs, or in the event that we are or substantially all of our assets
are acquired, the transferred assets will generally include customer
information but any such transfer shall be conditional on this
information remaining subject to the restrictions on its use as set out
in the Privacy Policy notice pre–existing the transfer. We employ other
companies and individuals to carry out functions on our behalf including
delivering packages, sending mail, providing marketing assistance,
analysing data and providing customer service. In order to carry out
their functions these companies and individuals may require access to
your personal data but we shall only disclose to them such relevant
personal information as is needed by them to perform their functions.
Where requested to do so, we may co–operate with any court, tribunal,
regulatory body, police authority or other similar authority in any
investigations or proceedings concerning you or your use of the Website.
This may include disclosing information about communications
transmitted via the Website to such authorities where required. We may
also use and share information relating to groups of customers, without
identifying individuals, to learn more about customer behaviour and
find ways of enhancing our service. Where any of your personal
information is transferred by us outside of the European Economic Area
the (“EEA”) in the course of processing or sharing information as set
out above, we will ensure that the information is transferred in
accordance with this Privacy Policy and as permitted by the applicable
data protection legislation. By submitting your personal data, you agree
to the transfer, storing and processing of your data outside the EEA.
We regard our databases of information (which may include your personal
information) as an important part of our business and we will not
give or sell this information to any outside organisation for use in its
marketing or solicitation without your consent.
Cookies — What are they and how do we use them?
To ensure compliance with the recent change of the data protection
law on storing information on a user’s equipment such as computer or
mobile device, by using cookies or similar means, we need to obtain our
user’s consent to collect and store their personal information.
“Cookies” are small bits of electronic information that a website can
transfer to your hard drive to help tailor and keep records of your
visit to that website. If you visit the Website, cookies are used to
allow us to better customise your visit to your individual
preferences, helping us provide you with the best possible service on
the Website. Most major websites use cookies and their use is standard
on the Internet. You can find out more about the way cookies work on https://www.aboutcookies.org/ and https://www.allaboutcookies.org/.
We do use encrypted information gathered from cookies to improve your
experience of the site such as identification and resolution of errors,
or to determine relevant related products to show you when
you’re browsing. However, we do not store personally identifiable
information (e.g. credit card details). The only situation when we may
not require your consent in gathering your personal information is where
the technical storage or access is strictly necessary for the purpose
of enabling the use of the service explicitly requested by the user
(e.g. to keep your basket updated when shopping online).
We use cookies to:
- simplify the logging on process for registered users;
- help ensure the security and authenticity of registered users’;
- provide the mechanisms for online shopping; and
- enable traffic monitoring.
On visiting our Website you will be sent anonymous cookies to keep
track of their browsing patterns and build up a demographic profile. In
addition, if you have clicked on a www.3phase-electrical.com
advertisement on another site that links to this Website you may be sent
an anonymous cookie that will allow us to analyse advertising
effectiveness and manage our relationship with our associated websites.
Whilst you do not need to allow your browser to accept cookies, in order
to browse much of the Website or to access many of our services, you
must have cookies enabled if you wish to shop online or access any areas
reserved for registered users. Most browsers allow you to turn off the
cookie function. If you want to know how to do this please look at the
help menu on your browser, but this may restrict the use of some parts
of the Website.
Here is a list of the cookies we use:
Arrowpoint
Session
Google
Remember Me
Tenant
Add This
Third Party Cookies
On visiting our Website you will be sent anonymous cookies to keep track
of browsing patterns and build up a demographic profile. In addition,
if you have clicked on a www.3phase-electrical.com advertisement on
another website that links to this Website you may be sent an anonymous
cookie that will allow us to analyse advertising effectiveness and
manage our relationship with our associated websites. Please note that
our advertisers may also use cookies, over which we have no control.
Links
The Website contains links to other websites. Please note that we are
not responsible for the privacy practices of such other websites, and we
recommend you read the privacy statements immediately on entering
other websites. This Privacy Policy applies only to information
collected through the Website.
Your rights
You have the right to control and restrict the collection of your personal information in the following ways:
- Cookie consent - change your cookie preferences at any point
- Access to personal data - see the type of data our store keeps
- Right to be forgotten - remove all your personal data from our store
You have the right to request us to stop using your personal
information and to obtain a copy of any personal information which we
hold about you and to notify us of any inaccuracies. If you would like
to obtain a written copy of your personal information please write to
us. You will need to verify your identity and specify what information
you require. If you prefer you may also call us on 0115 970 5221. We
will be happy to answer any enquiries from you regarding this Privacy
Policy, the personal data we hold about you or the use we make of it. If
you have any queries, comments, or if you wish to correct or update the
data we hold about you, please either email us at sales@3phase-electrical.com or write to us at:
The Data Protection Compliance Officer
Web Department
3Phase Electrical Distributors
406-408 Nuthall Road
Aspley
Nottingham
NG8 5DS
Please enclose your postal details and a cheque for the statutory fee of £10.00 payable to 3Phase Electrical Distributors. If you wish to know more about your rights please visit the Information Commissioner’s Website at https://ico.org.uk/ .
Changes to our policy
We reserve the right to make changes to this Privacy Policy without prior notice. We will only use information in accordance with the Privacy Policy under which the information was collected. If you regularly use the Website you should continue to check this Privacy Policy for updates and amendments, as you will be deemed to have accepted the changes if you continue to use the Website after any changes have been posted.
Jurisdiction
This Privacy Policy will be exclusively governed by and construed in
accordance with English law and the English Courts will have exclusive
jurisdiction in any dispute, save that we have the right, at our sole
discretion, to commence and pursue proceedings in alternative
jurisdictions.